Voice Confirming Dialer Support

Welcome to our support page

Our goal is to make installing and using our applications as easy as possible. If you don't find the answers you are looking for, please send us an email.

The figure below shows a usage example:

    Voice-Confirming Dialer Example

Click here for the Voice-Confirming Dialer description

Click here for our other applications

Initial Setup Help & Troubleshooting

How do I start it?

To start the application. you can either directly open it or hold the green phone button (G1, MyTouch, etc) or the search button (Droid, Nexus One, etc) down. Depending on your defaults, you should get a choice to start either Voice-Confirming Dialer or the standard Voice Dialer. If the standard dialer starts up automatically without giving you a choice, that is set to the default. To clear that default, go to Home Settings->Applications->Manage Applications->Voice Dialer->Clear defaults

How do I make this application the default?

[Droids & Nexus One] Long-press the search button to start.

[Devices with the Green Phone Button] When you initially install the application, the standard Voice Dialer as well as Voice-Confirming Dialer can handle the long-press of the dial (the green phone) button. To make it the default, please do the following:

  1. Long-press the green button until the menu shows up. It says something to the effect of: "Complete action using a) Voice Dialer, b) Voice-Confirming Dialer, and there will be a check-box under it to choose a default.
  2. Mark the check-box and open Voice-Confirming Dialer
  3. Voice-Confirming Dialer is now your default
  4. To remove this default, or to change it use Home Settings->Applications->Manage Applications->Voice-Confirming Dialer->Clear defaults
Please see the Android™ Market Help for more information from Google.

There is no charge for updates & No monthly charges

  • Neither we nor Google charges for any updates to the application on the Android Market. It is possible that you may see a message about a credit card authorization. That behavior is the market's behavior and completely outside of our control.
  • There are no additional charges for the application other than the amount you initially pay.

I returned the application but I don't see a credit on my statement yet?

  • If you returned the application within the return period, your credit card was never charged. What you likely see on your statement is an "authorization," which will never be converted to a charge and will go away from your statement in about a week. That behavior is the market's behavior and completely outside of our control.

I have already bought the application and the market is charging me again

  • Neither we nor Google charges for any updates or re-installs. It is possible that you may see a message about a credit card authorization. That behavior is the market's behavior and completely outside of our control.

  • Unfortunately, we have absolutely no control over the Android Market. Our application does not come into the picture at all until it is downloaded and installed. The actual sale and download is purely a function of how Google and your service provider work.
  • The most common cause of a failure to download is that the authorization of your credit card failed and Google Checkout has sent you an email regarding this. Please check your email. You may consider using a different credit card (external link to Google Checkout). You will not be able to install until the credit card verification has succeeded.
  • Occasionally, even though the credit card verification has not failed- it never completes. You may consider using a different credit card (external link to Google Checkout). You will not be able to install until the credit card verification has succeeded.
  • Please note that the application shows up as "Purchased" in the market even if your card authorization has not succeeded.
  • If you wish to use a different credit card, you can change the credit card information by going to https://checkout.google.com/viewWallet (external link to Google Checkout).

I have have verified that my credit card was correctly authorized but am unable to download it

  • Our application does not come into the picture in the installation or the uninstallation process. The Android Market is unreliable and downloads will often fail. If you don't succeed, please try again later. Developers are as frustrated as users in this regard. Some people have had success by clearing the internal data of the Android market. To do so, please go to Home->Settings->Applications->Manage Applications->Market. Now select "Clear Data" and "Clear Cache".

I am trying to uninstall but the uninstall is hanging

  • Our application does not come into the picture in the installation or the uninstallation process. Some people have had success by clearing the internal data of the Android market. To do so, please go to Home->Settings->Applications->Manage Applications->Market. Now select "Clear Data" and "Clear Cache".

I just bought your application and I see multiple charges?

  • We have no control over the Google market behavior. What you are likely seeing are authorizations rather than charges.
  • For example, if you just signed up for Google Checkout, Google will do a test authorization. That has nothing to do with our application. If you subsequently purchase our or another application, you will see a second authorization.
  • If you decided to keep our application, you will see a charge in about 2 days. You will also continue to see the authorization that occurred when you initially purchased the application. This authorization will not be converted to a purchase and will go away in about a week.

I had already bought the application but the market is asking me to buy it again because my phone was reset to factory settings, old one died, or I have changed my email address?

  • You will not need to buy the application again after a phone reset if you have logged in with the same account information again.
  • If you are unable to: please go ahead and buy it again. We have no way of getting you a download without buying again. Then send us an email with the name (and the Google Checkout order number) you originally bought the application under and we will cancel the previous purchase (which will refund your money). We have no control over the time lines in which Google actually credits your account but you will get an email of the cancellation.
  • If you have changed your email address, please repurchase the application and then send us an email to cancel the old purchase (and refund the money). Please include the Google Checkout order number of the previous purchase.

Usage Help & FAQ

How do I use this?

Once you start the application, it will say "say a command" and beep, and then the application will wait for a command. 

  1. Now you may speak a command. Some example commands are: "Call John Doe", "Call Jane Doe at home", "Dial 866-555-1212", "Redial", "Open Calendar", "Open Messaging", etc.This step is the same as the standard Android Voice Dialer.
  2. Once Voice-Confirming Dialer finishes listening, it will beep twice, then Voice-Confirming Dialer will speak the command it thinks it heard and give you a chance to confirm it.
  3. You can respond with one of the following: YES if that is the correct command, or NO if it is not correct.
  4. If the response was YES, Voice-Confirming Dialer will note that and the command will be performed. If the response was NO, Voice-Confirming Dialer will go back to Step 2 with the next choice of what it heard
  5. Use the command "Cancel" to return and not execute any command. Use the command "Retry" to go back and ask for a command again.

The figure below shows the process Voice-Confirming Dialer uses

Voice-Confirming Dialer Flow Chart

When should I speak?

Just before Voice-Confirming Dialer starts to listen, it beeps ONCE. Just after it is done listening it beeps TWICE.If your phone settings include "vibrate on incoming calls", the phone will also vibrate in addition to beeping.

  • Sometimes it will not recognize what you have said, and will continue listening. When you notice that, please speak again.

Choice of Confirmation Words?

You can use any of the following words in lieu of YES: OK, Sure, Good

You can use any of the following words in lieu of NO: Bad, Not

You can use any of the following words in lieu of RETRY: Reset

You can use any of the following words in lieu of CANCEL: Shut Up

Limitations & Known Issues

If you see a message that requests you to send a bug-report, it means that the application has detected an inconsistent state. If you see this message, please go to the Options menu and send us an email by selecting "Feature Request/Bug Report" option and describing the situation under which it happened. That will greatly help find and fix the issues quickly.
  • Background Noise: Some background noise may be recognized as actual command.
  • Bluetooth Support: Voice-Confirming Dialer is very sensitive to the voice quality from Bluetooth.
  • Bluetooth Support: Due to the Android OS limitation, you cannot initiate the command listening using the buttons on the Bluetooth headset. The command must be initiated by long-pressing the phone button (where available) or the search button.

Version History

1.0.1 (2010-03-13)

  • Long-pressing the search key starts Voice-Confirming Dialer. This is useful for users of the Motorola Droid and the Nexus One, who cannot hold the green button.

1.0 (2010-03-13)

  • Initial release